1. Information We Collect

We may collect personal information that you provide directly to us, including your name, email address, phone number, shipping address, billing address, order details, payment-related information, and any message you send to our customer service team.

We may also collect certain information automatically when you visit our website, such as your IP address, browser type, device information, pages viewed, referring pages, search terms, shopping behavior, and interactions with our website.

2. How We Use Your Information

We use your personal information to process and fulfill orders, confirm payments, arrange shipping, provide customer support, respond to inquiries, manage returns and exchanges, prevent fraud, and improve your shopping experience.

We may also use your information to send order updates, service messages, promotional offers, product recommendations, and marketing communications where permitted by law or with your consent.

3. Order and Payment Information

When you place an order, payment information is processed securely by our payment providers. We do not store your full credit card number on our own systems. We may receive limited payment details necessary to confirm your order, process refunds, and prevent fraudulent transactions.

4. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to operate our website, remember your preferences, understand how visitors use our store, improve website performance, personalize content, and support advertising and analytics.

You may be able to manage cookies through your browser settings or through cookie preference tools available on our website. If you disable certain cookies, some website features may not function properly.

5. Marketing and Advertising

We may use your information to show relevant ads, measure advertising performance, and improve our marketing campaigns. This may involve sharing limited browsing or purchase-related information with advertising, analytics, or marketing service providers.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.

6. How We Share Your Information

We may share your personal information with trusted service providers who help us operate our online store, process payments, fulfill orders, deliver packages, provide customer support, host our website, analyze store performance, prevent fraud, and conduct marketing.

We may also disclose information when required by law, to comply with legal obligations, to protect our rights, to prevent fraud or abuse, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

7. Shopify and Third-Party Services

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell products and services to you. We may also use third-party apps, payment providers, shipping providers, analytics tools, and marketing platforms. These third parties may process your information according to their own privacy policies.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing our agreements.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, restrict, object to, or request a copy of your personal information.

You may also have the right to opt out of certain types of data sharing, targeted advertising, or marketing communications. To exercise your privacy rights, please contact us using the details listed below.

10. California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws. These may include the right to know what personal information we collect, use, disclose, or share; the right to request deletion or correction of personal information; the right to opt out of certain sharing; and the right not to be discriminated against for exercising your privacy rights.

To submit a privacy request, please contact us by email at davis@shopengine.store.

11. International Visitors

If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate. Data protection laws in these countries may differ from those in your place of residence.

12. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

13. Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. Any updates will be posted on this page with a revised “Last Updated” date.